Usability Results - Marsha Davidson
Participant Test Profile
Marsha Davidson
- Age: 22
- Profession: Helpdesk Support Engineer
- Location: Chicago, IL
- Time: 11/06/2008 1:15 p.m.
- Duration: 10 minute questionnaire
Questionnaire:
1. Do you use a computer either at home or at work?
- At Home
- At Work
- Neither
2. How long have you been using personal computers?
- Less than one year
- 1-3 years
- 4-5 years
- 6 or more years
3. About how many hours per week do you spend online viewing websites? (please do not include time spent reading email or participating in chat)?
- 20 hours
4. At what level would you rate your experience using the Internet?
- Beginner
- Intermediate
- Advanced
- Expert
5. What is your age group?
- Under 18
- 18-29
- 30-39
- 40-55
- 55-65
- 66+
6. How many hours/week do you spend in musical activities (singing, playing, listening, etc)?
- 0-5
- 6-10
- 11-20
- 21+
7. What is your household income?
- up to 40k
- 41-50k
- 51-60k
- 61-70k
- 71-80k
- 81k +
8. Which of these most accurately describes your music experience?
- I play an instrument or sing
- I like participating in music ensambles
- I have some advanced musical training
9. Have you ever used the Internet to look up music events?
- Yes
- No
User Satisfaction:
1. I found the information quickly and easily
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
2. The information was where I expected it to be
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
3. The information or feature is adequate
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
Test Data Recording Form:
Task 1: Find where you would register for a class
- Time: 1 Minute 15 Seconds
- Participant Action Notes: Took a while to find out where registration option is, It's not too clear, if you want to go direct. Class search worked well
Task 2: Find where you would browse programs information
- Time: 15 Seconds
- Participant Action Notes: Really easy to find, because it is really obvious
Task 3: Find where you would look up Events
- Time: 14 Seconds
- Participant Action Notes: Again, really obvious and easy. It would be nice to have some option that shows the next event, instead of just being empty
Debriefing:
What do you think of your first experience with OMS.com?
- The site was very well designed and organized. The display was very clean but it has too much info on the home page.
What was the most useful aspect of the site?
- The menu on the left side of the screen was very responsive to the mouse, making it easy to find what I was looking for.
What aspects of the site were ineffective?
- Class registration option, is to hidden, and not obvious.
What other question do you have before we wrap things up?
- Maybe you could list all of the menu items on the left instead of listing them in submenus.
List of Changes for your site:
- Maybe add better links for Registration
- Display some concerts and/or provide mp3 downloads of current students work.
