Usability Results - Howard Anderson
Participant Test Profile
Howard Anderson
- Age: 48
- Profession: Janitorial Services
- Location: Elgin, IL
- Time: 11/10/2008 5:14 p.m.
- Duration: 15 minute questionnaire
Questionnaire:
1. Do you use a computer either at home or at work?
- At Home
- At Work
- Neither
2. How long have you been using personal computers?
- Less than one year
- 1-3 years
- 4-5 years
- 6 or more years
3. About how many hours per week do you spend online viewing websites? (please do not include time spent reading email or participating in chat)?
- 5 hours
4. At what level would you rate your experience using the Internet?
- Beginner
- Intermediate
- Advanced
- Expert
5. What is your age group?
- Under 18
- 18-29
- 30-39
- 40-55
- 55-65
- 66+
6. How many hours/week do you spend in musical activities (singing, playing, listening, etc)?
- 0-5
- 6-10
- 11-20
- 21+
7. What is your household income?
- up to 40k
- 41-50k
- 51-60k
- 61-70k
- 71-80k
- 81k +
8. Which of these most accurately describes your music experience?
- I play an instrument or sing
- I like participating in music ensambles
- I have some advanced musical training
9. Have you ever used the Internet to look up music events?
- Yes
- No
User Satisfaction:
1. I found the information quickly and easily
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
2. The information was where I expected it to be
- Strongly Agree
- Agree
- Neutral
- Neutral
- Disagree
- Strongly Disagree
3. The information or feature is adequate
- Strongly Agree
- Agree
- Neutral
- Disagree
- Strongly Disagree
Test Data Recording Form:
Task 1: Find where you would register for a class
- Time: 5 Minutes
- Participant Action Notes: I was completely lost in the beginning in trying to find registration, had to get my son to help me
Task 2: Find where you would browse programs information
- Time: 15 Seconds
- Participant Action Notes: Very clear cut, and easy to find
Task 3: Find where you would look up Events
- Time: 30 Seconds
- Participant Action Notes: Also very clear cut, I had no problem unlike finding where to register
Debriefing:
What do you think of your first experience with OMS.com?
- The website was neatly organized and very informative. The homepage caught my eye and I liked the overall look of it.
What was the most useful aspect of the site?
- Getting around through out the website I think. There wasn't a lot of silly effectives and more clear cut paths to the stuff I was interested in.
What aspects of the site were ineffective?
- The registration was to me the roughest thing about the site. I had the toughest time trying to find where to register. That was really the only thing.
What other question do you have before we wrap things up?
- Could you possibly create a button or link on the first page that sends directly to registration? It would definitely help people out a lot.
List of Changes for your site:
- Please make registration easier
- Add music lessons and contacts to the calendar, so that we can share knowledge and compositions.
